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Annette Haven
How do I place an order at
www.KayParker.net?
Can
I buy online and pay using my credit card?
Do
you have a secure server/ credit card system?
Do
You
guys at www.KayParker.net get to
see my credit card information?
I
don't like to use my credit card on the Internet, can I pay by money order?
One
website charged me an exorbitant amount for shipping;
Do you have free
shopping?
How do
you ship?
Do you ship
overseas (outside the USA)?
I live
outside the USA and shipping costs from other sites are a lot more than the
price of the videos; can you offer me free shipping?
How long
does it take for my order to reach me?
Are you
discreete?
What is your
email?
How
long do I have to wait to get a reply to my email?
Do you
sell your mailing list?
Do
you physically mail out paper catalogs or promotional literature to your current
customer base?
I added
several items to my shopping cart, but it doesn't seem to update itself, why?
I placed an
order, how do I check the status of that order?
Why should I
buy from you?
How do I place an order at
www.KayParker.net?
Two ways: you can make secure online
purchases using your credit card or you can make an offline purchase and
send payment by money order.
Before ordering though, first locate the items of your interest from our extensive catalog.
Easiest way to access our catalog is to go through the alphabetical pornstar index in the home page www.kayparker.net, this lists all the pornstars and themed collections we have available (click and then go to the individual star/theme pages. Themes are Incest, Older Women, Interracial etc)
Or else you can search by star name or theme using the search box at the top left of each page.
Take your time and browse through the hundreds of unique individual items you will only find at www.KayParker.net (new items added almost every other day!) you will also find dozens of free screenshots for each collection in the page for that collection, so you know exactly what you get when you order! We have been in operation for over 5 years now and most of our sales are to returning customers.
Can
I buy online and pay using my credit card?
YES! To buy online:
Click on the
"Add to your shopping cart" button on the product page (or on the 'add to cart' button) and you will be taken to a secure website
where you can enter your credit card details securely. We can accept all major
credit cards (Visa, MasterCard, American Express, and Discover/Novus cards as
well as derivatives of those brands). We accept credit cards. As soon as you click on
the price link, you enter the secure website of the
leading online credit card company SafShop.
One
website charged me an exorbitant amount for shipping; Do you have free
shipping?
Shipping is free on ALL
orders, irrespective of size, from anywhere in the world! (And
we still don't know of a single other website with the kind of content that we
have that offers completely free shipping!)
Do you have a
secure server/ credit card system?
Yes, our online
merchant, Safshop, uses Secure Socket Layer (SSL) via Verisign.
You will notice https type address on your order forms. Look for a
"lock" on the bottom or your order form in a Microsoft browser and a
"key" on a Netscape browser.
Do
YOU get to see my credit card information?
No! Your credit card information
is NOT revealed to us by our online merchant, SafShop.
As soon as SafShop confirm that
KayParker.net have received an order from you, we get to work on
processing the order (this happens within 24 hours of your order being sent to
us). Note that we at www.KayParker.net do
NOT have access to your confidential information such as your credit card
numbers etc. SafShop processes all our
credit card orders for us and we ship as soon as they OK your order. This way
our customers benefit as they can be sure they will be submitting
your credit card details to a widely known and reputed financial services
company, so even though we know that you have complete faith in Kay Parker and
KayParker.net,
we make it even better for you.
I
don't like to use my credit card on the Internet, can I pay by money order?
YES! If you prefer not to use credit
card to purchase and prefer to pay by Money Order/ Bank Check, please email
your order(s), we will send you an invoice by email
within 24 hours with all details and instructions to send the payment. Note there
is no sales tax on orders from the USA or anywhere else in the world!
How
do you ship?
Orders are efficiently shipped via
airmail from our offices in Asia. We find that sometimes our movies reach US customers long before their orders from sites that ship from within the US do! Our shipping is completely secure, discrete and guaranteed to reach you at the times stated below! If for any reason your order does not reach you within these times, we will reship, at absolutely no cost to you. There is no other adult website that offers this guarantee (and which has been operation for over five years, as www.KayParker.net has!)
How
long does it take for my order to reach me?
US orders: within 10 working days, Europe, Australia, Asia: 10 working days, Canada, South America, Africa: approximately 14 working days
What
is your Return Policy?
If there is a physical defect in
any of our products, we will either replace or refund, minus a $5 Restocking
fee, per item. Your refund can be credit back to your credit card.
Do
you ship overseas (outside the USA)?
We welcome
international orders postage is FREE even on international orders!
I
live outside the USA and shipping costs from other sites are a lot more than the
price of DVDs videos; can you offer me free shipping?
Yes we can! Shipping
is free on ALL orders now!
What
is your email?
General:
info@KayParker.netTo check the status of your order:
status@KayParker.net
How
long do I have to wait to get a reply to my email?
On working days, we offer 12 hour response times. When answering an email
from KayParker.net, use the "reply" button on your email program.
This method retains all "email histories". This empowers our
various Representatives to work as a team and follow your issue from original
inquiry to final resolution.
Are
you discrete?
Yes. we
package in completely plain boxes, and give no indication of the contents from
outside. No labels, pictures, nothing. If you request, we can label the movies
as General Release movies. Your credit card statements will reflect
"SafShop", (not KayParker.net etc.) as your merchant. We respect your privacy.
Do
you sell your mailing list?
No. We respect your privacy.
Do
you physically mail out paper catalogs or promotional literature to your current
customer base?
No. We do not have a paper catalog and feel our on-line service serves as
promo literature at your finger tips. This keeps our costs down and your
prices low. We only mail out web-site invites to new prospective customers
based on mailing lists that we may purchase.
I
added several items to my shopping cart, but it doesn't seem to update itself,
why?
Clear out your cache by pressing "F5" or
"Refresh" on your Microsoft Internet Explorer Browser or
"Reload" on your Netscape browser.
How
do I check the status of my order?
1)Email us at status@KayParker.net
2)In the subject field fill in "Order Status".
3)In the contents of your email, simply state your order# and name.
What
color system/format are your movies in? NTSC or PAL?
We carry VHS
(NTSC) for ALL movies in the site except where specifically stated; European
movies (only) are available in BOTH NTSC and PAL, so when ordering these, please
specify.
Why
should I buy from you?
1)
Competitive Pricing & Shipping Rates:
Overhead internal policies allow us to implement "true low internet
pricing." Customers need not pay for the costs of maintaining
unnecessary marketing & expensive call-centers. Price-oriented
customers take advantage of our low prices.
2) Quick fulfillment:
Orders are fill relatively quickly considering we
are a one-stop shop. Orders are usually filled within a week.
3)
UNIQUE
CONTENT:
Only
We have these great compilations of all your favorite superstars!
3b)
Widest selection of classic titles:
We have the widest selection of Kay Parker and classic adult titles. Check it
out, no other website has the range we have, some titles we carry are ONLY available
with us!
4) Cool Web-site:
Quick, easy, and efficient web presentation. We like to call it a "buyers
website." If you find this web-site confusing, please let us know.
5) Customer Service:
Ethical customer service with emails response times of 24 hours or less on
working days.
7)Anonymity:
Plain wrapper shipping & we never sell our mailing lists.
8)Security:
We offer Secure Socket Layer SSL form of security which is build into your
internet browsers.
I am delighted to
find this website: Are there anymore websites like you?
Yes check the following recommended websites they have
lots of similar great items:
http://www.suenero.net
http://www.thepornqueens.com
http://www.honeywilder.net
http://www.christycanyon.info
http://www.KayParker.net
http://www.lisadeleeuw.net
http://www.helgasven.net/
http://www.greatsamples.com/
http://www.auntpeg.net
http://www.dorothylemay.net
http://www.tracilords.us
http://www.Sekaxxx.com
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